Last updated: 22 October 2026
This policy explains what personal information Gilsland Park collects when you visit our website, make an enquiry or book a stay with us, how we use it, and the rights you have over it. We are committed to protecting your privacy and handle your information in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
Gilsland Park is a family-run holiday park in North Berwick. For the purposes of data protection law, Gilsland Park is the controller of the personal information described in this policy.
If you have any questions about this policy or how we handle your information, please get in touch using the details above.
If you use the contact form on our website, we collect your name, email address, phone number (if you choose to give it), the subject of your enquiry and your message. We also collect whatever you tell us when you email or phone us directly.
Online bookings are made through CampManager, our booking system. When you book, we collect the details needed to manage your stay, such as your name, address, email address, phone number, the number of guests in your party, whether you are bringing a dog, your dates, any requirements you tell us about, and payment information. Card payments are processed securely by our payment provider and we do not store your full card details.
If you enquire about owning a holiday home at Gilsland Park or arrange a viewing, we keep your contact details and notes of our conversations so that we can follow up on your enquiry.
Like most websites, our web server and security software automatically log technical information such as your IP address, browser type and the pages you request. We use this to keep the website running, secure and protected from misuse.
We only use your personal information where the law allows us to. In practice, this means:
If you tell us about an accessibility or medical requirement so that we can prepare for your stay, we will only use that information for that purpose and will keep it confidential.
We never sell your personal information. We only share it with trusted organisations that help us run the park and the website, and only as much as they need to do their job:
We may also disclose information where we are required to by law, or to protect the rights, property or safety of Gilsland Park, our guests or others.
Some features of our website are provided by other companies. When you view a page that includes them, your browser connects to their servers, which means they receive your IP address and basic browser information, and they may set their own cookies:
We encourage you to read the privacy policies of these providers. Our website also links to other websites, such as local attractions and businesses. We are not responsible for the content or privacy practices of those websites.
Cookies are small text files stored on your device when you visit a website. We use cookies that are strictly necessary for the website to work, stay secure and remember your cookie choices. These do not require your consent.
Some features, such as the map on our contact page, are only loaded once you have agreed to them using the cookie banner shown on your first visit. You can change or withdraw your choice at any time using the cookie settings link at the bottom of every page.
Full details of the cookies we use, what they do and how long they last are set out in our Cookie Policy.
Some of the providers we use may store or process information outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as transfers to countries the UK recognises as providing adequate protection, or the use of approved standard contractual clauses.
We take appropriate technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. Our website is served over an encrypted connection (HTTPS), protected by a firewall and kept up to date. Access to personal information is limited to the people who need it.
Under data protection law you have the right to:
To exercise any of these rights, email info@gilslandpark.co.uk or write to us at the address above. There is normally no charge, and we will respond within one month. We may need to ask you for proof of identity before we can act on your request.
If you are unhappy with how we have handled your information, please contact us first and we will do our best to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk or on 0303 123 1113.
Our website is not aimed at children, and bookings must be made by an adult. We do not knowingly collect personal information from children through our website.
We may update this policy from time to time, for example when we add a new service to our website. The latest version will always be published on this page, with the date it was last updated shown at the top.
One mile from North Berwick’s beaches, harbour and High Street.
